The Fetch Blog

Curated reads and events for professionals

Featured job: Social Media Specialist, Wellington City Council, NZ — August 12, 2014

Featured job: Social Media Specialist, Wellington City Council, NZ

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Wellington City Council is looking for a social media specialist to join their team.

  • Connect Wellingtonians to their city
  • Increase awareness and participation in events
  • Coordinate corporate social media channels

This is no 9-to-5 role! You will need to be able to attend events, create content and engage in conversations on social networks throughout the day. You should be confident using smartphones, taking videos, photos and interviewing people to produce stories on-the-fly.

A significant part of this role is connecting with people, places and stories around Wellington. You will be an experienced social media or community manager and a confident communicator with the ability to engage in conversations on a variety of topics.

Wellington City Council requires a dedicated Social Media Manager to coordinate the council’s Official Social Media Channels. To be successful in this role, you will need to:

  • Be an energetic and confident communicator – your smartphone will be glued to your hands and you’ll be active on all social media networks especially Facebook, Twitter, Instagram, LinkedIn and YouTube
  • Love Wellington – know all the good spots to hang out and regularly attend events around the city
  • Hold a degree in communications and/or marketing with at least five year’s experience coordinating corporate social media channels, content creation and community management
  • This position has been created to tell more council stories, connect more Wellingtonians to the people, places and events in their city. You’ll be measured on how well you increase awareness and participation in events, issues and facilities, while demonstrating value for money to rate payers.

Please include links to personal social media channels and any corporate/brand social media profiles you have managed previously. Applications may be submitted in any shape or form. Be creative to demonstrate you have the key skills and requirements to take on this role.

More:

Wellington City Council is looking for people who share their passion for Wellington and have the same values – to make the city an even better place to live, work, have fun and achieve goals.

Their services and projects are diverse and relate to all aspects of life in the city. WCC offers a wide range of careers, the chance to work with fantastic people, and many training and development opportunities.

Join them in making a positive difference – shape your own future, while contributing to the future of Wellington.

Apply online or for more information contact Angela Meyer on 04 803 8500 or email angela.meyer@wcc.govt.nz.

Applications close Friday, 22 August 2014.

Featured job: evening host, Hub Melbourne, Australia — May 4, 2014

Featured job: evening host, Hub Melbourne, Australia

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Do you love innovation and the idea of coworking, collaboration and community? Do you love bringing some order to things, and connecting with and supporting amazing people? Are you committed to exceptional customer experiences?

If yes, then please read on.

Hub Melbourne is a professional member community that drives innovation through collaboration. They’re now looking for an evening host.

It’s made up of individuals, startups, social enterprises and large corporate, government and education institutes. At our centre is a ‘clubhouse’ – a coworking and innovation space on Bourke Street. They are part of a global network of almost 60 similar ‘Hubs’ around the world.

At the heart of Hub Melbourne is a core team of dedicated individuals whose role is to create an environment where diverse people, organisations and sectors come together, work on projects, swap ideas and innovate. They do this by hosting physical and online collaboration spaces, curating events for learning and networking and catalysing connections for our members. They’re constantly !innovating new ways to work and do business.

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Their values are: Open, Collaborative, Autonomous, and Entrepreneurial.

Overview of the role:

An awesome evening host to collaborate with the team on all facets of the business.

Your role will involve:

  • Providing a welcoming environment for Hub members and space users
  • Supporting Hub members to ensure their Hub experience is an awesome and successful one
  • Space beautification
  • Events setup and breakdown
  • Daily coworking space reset at end of day
  • IT support (shared with day host)
  • Identifying and implementing continuous improvement processes and procedures
  • Working as part of a dynamic duo with the day host

For this role, you must:

  • Dig the idea of innovation and collaboration (this is a deal breaker!)
  • Understand and participate in the digital world
  • Have a willingness to teach others
  • Have excellent research and networking skills – know the right places to look and people to ask
  • Be super-organized, flexible, process-oriented, and open-minded  Be willing to jump in and help wherever needed
  • Have a passion for space beautification
  • Be a hospitality super person with high standards of space cleanliness

What’s in it for you?

  • You’ll be a key member of an energetic and fun small core team
  • Enabling an inspiring and diverse network of over 200 people in-house and 7,000 people globally
  • Being part of a company with a vision and plan to make a difference
  • Working from one of the coolest workplaces in town (12.30-9.30pm, some flexibility with hours)
  • A full-time role based on Bourke Street
  • This role provides you with $55K incl. super plus phone allowance and professional development allowance

How to apply:

Please submit a two-minute video on why you would love to work with Hub Melbourne, plus a LinkedIn profile to:

Full job details: http://bit.ly/HubMelbourne

Featured job: community manager, Thumbtack, San Francisco — April 11, 2014

Featured job: community manager, Thumbtack, San Francisco

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Thumbtack bridges the online and offline world, bringing new work to hundreds of thousands of small businesses and connecting customers quickly with experienced professionals.

They’re now looking for a community manager to help support those professionals in a way that has them beaming with praise and positivity.

As the community manager for Thumbtack’s 400,000+ service pros, you’ll be charged with developing and maintaining a healthy relationship between Thumbtack and their business owners and professionals. You’ll be a member of their marketing team, with a mission to amplify and encourage positive – empowering our service pros and giving them a voice.

About you

You’re outgoing, friendly and relatable with the empathy needed to connect with and influence a variety of different personalities. You’re perceptive, compassionate and enjoy interacting with people, both on and offline. You get excited by the opportunity to discover what our professionals want and want nothing more than to help them achieve it. You’re good at stepping into a community member’s shoes. And not only are you unstoppable at explaining product changes and complicated issues in simple language, but you’re just as great getting people to sing a brand’s praises.

Responsibilities

  • Develop content and communicate with service professionals – largely via email newsletters – to help them be successful on Thumbtack
  • Amplify existing positive goodwill on Thumbtack using social media. Find ways to best honor the community – sing their praises, share their stories and help them be better business owners
  • Encourage happy pros to post their experiences in online blogs and forums, while responding to those that have already been published, making writers feel heard
  • Engage with those posting positive experiences and stories via social media, including Twitter, Facebook, Pinterest, Instagram and Secret

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Requirements

  • 2+ years experience in managing an online community, specifically using social media
  • Excellent writing skills – ability to write about complex issues clearly and simply
  • Great, positive attitude, even when confronted with negative sentiment. You need to be able to take community criticism in stride and find ways to focus attention on productive and positive tasks (and it’s up to you to decide what these are). This means patience and a sense of humor go a long way!
  • Ability to work independently without a lot of support
  • A passion for small businesses and the Thumbtack mission

Bonus points

  • Knowledge and understanding of social media platforms (e.g., Facebook, Google+, YouTube) and how to use them most effectively.
  • Experience managing evolving communities at a startup internet company
  • General marketing and creative know-how

If interested, please apply here: http://grnh.se/34fmn2

Featured job: Client Support and Digital Content, Bolinda Digital, Melbourne — January 31, 2014

Featured job: Client Support and Digital Content, Bolinda Digital, Melbourne

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Bolinda Digital has revolutionized the way people access and consume books. They are Asia Pacific’s No.1 audiobook publisher and a leader in digital media, combining the dynamism of a four-year old digital startup with a reputation for excellence built over 25 years in publishing.

They’ve added eBooks and impressive mobile apps to an already amazing digital solution in the past 18 months. They won the 2013 Australian Book Industry Award for Innovation (like the Logies, but way cooler), so know what they’re doing and do it very well. Their head office is in Melbourne (Tullamarine and South Yarra; these roles are based in Tullamarine) and they also have offices in the UK, USA and NZ.

Putting it simply: Bolinda is growing and moving very fast and is looking for high achievers who can keep up with the pace – or help them increase it. What’s a high achiever? Driven, hard-working, ambitious, wants to play a genuine role in helping drive the company forward, a master at ‘getting it done’ and has some runs on the board from past roles.

They need two Client Support Specialists and two Digital Content Assistants to fill crucial roles in the digital team:

Client Support

  • Look after existing clients over the phone, by email and sometimes in person to answer both technical and other questions about the digital solution and content (technical experts provided!), fix problems and recognize sales opportunities;
  • Be responsible for the on-boarding process – taking clients from sale to ‘go-live’;
  • Deliver training to staff at libraries, schools and universities; and
  • Move into a leadership or sales role if you shoot the lights out.

Digital Content

  • Be responsible for on-boarding new publishing partners – they partner with the world’s best and biggest publishers;
  • Manage the ingestion of digital content – preparing their partners’ digital content for their download solution;
  • Be responsible for the enrichment and enhancement of metadata – essential to driving usage by end users;
  • Be responsible for quality checking all content before they set it ‘live’;
  • Move into a leadership or sales role if you really impress.

What you bring to the table

Surprise them. They’ve had a marine biologist in one of these roles before, and she was awesome. Why? Because she was someone who:

  • Loves people, has a sharp and logical mind, business acumen and an ability to see the big picture;
  • ‘Gets it done’ – i.e. produces results, is effective, no procrastination or excuses;
  • Is tech-literate and loves learning new things;
  • Loves giving client/partner support so good it leaves them amazed;
  • Could write ‘how-to’ books on written and verbal communication;
  • Has very strong time management, prioritizing and personal productivity skills (you will be pushed!); and
  • Can use initiative and work independently but loves being part of a team.

They’d love if you could tick a few of these boxes too:

  • Some experience in customer service, client support or account management;
  • Tertiary qualification in one of these or something similar: business, management, communications, editing/publishing, IT;
  • Skills with Adobe Photoshop (rest of the suite a bonus); and
  • Resourcefulness, ability to be agile and to think creatively and laterally.

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At Bolinda you will:

  • Work very hard with a young, driven team and work closely with the owners and decision makers every day;
  • Be constantly challenged, coached and mentored so you will develop professionally and personally – you can build a career at Bolinda;
  • Be able to shape the direction of key projects and see the impact you have on the business;
  • Work in a flat organizational structure where you will be given responsibility and be accountable for your own results;
  • Always know how you are going in your role because of constant feedback;
  • Be exposed to and work in different areas of the business – great experience because Bolinda is a complex business on a smaller scale (45 people);
  • Be unlikely to do the same thing two days in a row and be way too busy to get bored!
  • Have fun, bring your personality to work with you, and have a voice.

To apply, email your resume to Brendan Norris, the Business Executive, at brendan@bolinda.com and explain why you’re perfect for the job.

Follow Bolinda on Facebook and Twitter.

Image credit: Katherine Hardy

Featured job: Social Media Specialist, Wellington City Council, NZ — January 19, 2014

Featured job: Social Media Specialist, Wellington City Council, NZ

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We have a amazing new opportunity in New Zealand this week! Wellington City Council is looking for a Social Media Specialist to lead the organization in all aspects of social media.

This position, reporting to the External Marketing and Communications Manager, will be responsible for:

  • Creating and implementing a social media policy
  • Advising business units and the External Relations team on social media best practice
  • Assisting with the development of integrated campaigns that involve and optimize social media
  • Online content and community engagement management
  • Ensuring the delivery of all social media activity is consistent and co-ordinated across the organization, and on-brand.

If you’re passionate about the power of social media and digital marketing and can be an advocate who can help others understand this, then this is a role that you will flourish in. You’ll have excellent writing skills and be used to managing multiple projects and demands.

You’ll have five or more years of relevant experience within a large organizations marketing unit and ideally the last three years specifically involved in social media.

For more information please contact Angela Meyer on 04 803 8500 or email angela.meyer@wcc.govt.nz.

To apply please go to http://wellington.govt.nz/your-council/job-vacancies/current-vacancies

  • Applications close at 5pm on 29, January 2014

They’re looking for people who share their passion for Wellington and have the same values – to make the city an even better place to live, work, have fun and achieve our goals.

Their services and projects are diverse and relate to all aspects of life in the city. They offer a wide range of careers, the chance to work with fantastic people, and many training and development opportunities.

Join them in making a positive difference – shape your own future, while contributing to the future of Wellington.

Connect with Wellington City Council on Facebook and Twitter.

Image credit: Wellington City Council’s Flickr page.

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