The Fetch Blog

Curated reads and events for professionals

Sponsored job: UX/UI Designer – Careers New Zealand — November 1, 2013

Sponsored job: UX/UI Designer – Careers New Zealand


Awesome experiences start when you do.

Use your UX expertise to grow your career and the careers of countless others.

UX – it seems like it wasn’t that long ago that people didn’t even know what it stood for… let alone how critical it is to online success. Fortunately the world has cottoned on to the value of a well structured user experience. And that’s great news for what Careers New Zealand is doing, what their users want to do and – right now – for your UX career.

Careers New Zealand is delivering tools that help Kiwis make well informed education and employment decisions. A customer-centric approach is at the very heart of all they do… and they’ve got big plans in the pipeline. So, the opportunity here for you is impressive to say the least. Not only that, you can look forward to the satisfaction that stems from helping others develop their careers, while enhancing your own.

They’re breaking new ground in their field, both locally and globally – setting the benchmark for careers development of online products and services. The best part though, is that they’ve only just scratched the surface of what’s possible. And you’ll have a major hand in creating ‘what’s next’.

Expect to be involved at a strategic level, working holistically with a broader perspective – applying UX principles to achieve bigger organisational goals. In a nutshell, you’ll directly influence their overall success – not be just a part of the puzzle. Whether it’s creating user scenarios, information structures, wireframes, navigation diagrams or workflow models, the user-centric logic you bring will ultimately deliver benefit to all involved. And you’ll get to do this in a truly fluid environment, with great collaboration where you can bring new thinking to the table and inject your own perspective and point of view.

We think there’s no better place to put your UX and visual design experience to use. Just show them you have strong core skills and that you’re a true advocate of UX methodologies, and they’ll show you stacks of opportunity.

  • Apply now by sending your cover letter and CV to Sonya Thomas at
  • Applications close 9am 11 November 2013
  • Applicants for this position should have NZ residency or a valid NZ work visa
  • Wellington location
Event Review: Service Design 2012 — May 31, 2012

Event Review: Service Design 2012

This is an event review by John Baxter, a catalyst for better futures. You can follow him on Twitter via @johnsbaxter or check out his blog here.

I still carry fond memories of the Service Design 2012 conference, in Melbourne in early May.

The welcome packs were like the obligatory Christmas present from a relative that you expect to disappoint, but actually hits the mark. Post-its! A Sharpie! We get to play!

As the day progressed it was clear it was actually a fairly serious conference. In fact, it was a little too serious to play – those that need their design in interpretive dance might not have survived. The day did have slow moments, and an overload of information – but serious need not be dull or dry. The organisers are fastidious curators, and nobody seemed to sleep through any presentations. I think designers are taught at school that they can’t present an epic poem in a slide deck.

As a non-designer, I got a lot out of the sessions on the value of design. I have filled my conference booklet with notes, and my head with a wildfire of ideas. Three cheers especially to Damian @protopartners, Justin and Mel @dma_canberra and Iain @iain_barker who will keep the engine running for months. I know the practitioners in the room got stuck into the case studies and presenters’ experience with gritty service design challenges.

I also met most of the rock-your-socks cool Aussie service designers out there. And the entire population of New Zealand.

The value of service design was a recurring theme throughout the day – but it also felt a bit like the elephant in the room. Presentations proved it’s easy to preach the value of design to the converted, but ultimately none were that convincing. Nobody showed they understand the role of service design with enough sophistication to demonstrate its value from an external perspective. That is not to say that nobody can, but it was somewhat disappointing that nobody did.

Overall, UX Australia puts on a really good conference. Talking to Steve @docbaty and Donna @maadonna you realise why – more thought goes into it than your average degree, and while arguably fanatical it does pay off.

UX Australia will be fostering a professional service design / UX community for a little while to come, though the format for the next design event is still to be determined.  A four day UX conference is happening in Brisbane in August, see  It includes a couple of days of workshops and should be pretty rad if that’s your cup of tea.

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