The Fetch Blog

Curated reads and events for professionals

Going responsive with our email design — July 18, 2013

Going responsive with our email design

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Just make stuff easy for people to consume.

A couple of weeks again we shifted over to a responsive email design for The Fetch. For those new to responsive design, it’s an approach aimed at creating products and websites that adjust and optimise readability for whatever view format they’re in – be in desktop, tablet or mobile. (And maybe even wearable devices like Google Glass!)

We’d be meaning to make the shift for a long time but when you’re a resource-strapped startup, going responsive is one thing and for email design, another. After more nudging from our audience to make the change, we were lucky in that we had the amazing Ros Hodgekiss from Campaign Monitor (our email partners) to lead the process. (As an aside, CM has some great resources available on responsive design in their Guides section.) Our two-column link-loving format at The Fetch wasn’t something I wanted to lose and with this new design, we didn’t have to. When you now view the digest on your mobile you see one easy-to-read column and when back in the browser, the two-column. Check out the hybrid layout below:

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More emails are now read via mobile than on a desktop email client or via webmail. Check out this post for the statistics. Pretty huge thing to take in but I feel this is really representative of my own behaviour. Every time I’m on the go, such as walking to a meeting or checking my mail when I wake up and go to bed (a bad habit I don’t like to admit!), it’s all via my iPhone. Our community currently opens The Fetch anywhere from 20-25% (across city) on a mobile device and these are people who are often at their desks working…

It’s also been interesting to see how our metrics have altered in a short period of time. Our unsubscribe numbers (which are already < 0.5%) appear to be going down and trackable forwarding of the emails has gone up. My conclusion is that readers are more likely to switch off, disengage and remove themselves when they can’t absorb what’s in front of them. Before, The Fetch involved a bit of pinch and zooming to be legible on a mobile and due to the amount of links included, could look overwhelming. The forward to a friend/coworker link was also hard to locate pre-responsive days and now it’s nice and clear. What hasn’t been noticeable yet is any difference to our click-through and open rates. Hoping to see if these go up over the coming months.

Since this update, I’ve been going on a bit of a general responsive craze – changing my personal blog as well as this one over too. I’ve also turned off the stock mobile themes that often come with WordPress in favour of keeping the original styling.

There are many others things to consider with creating beautiful email products, which I’m not got to touch on here. If you’re recently gone responsive, feel free to do a show and tell in the comments below.

For more ‘inbox love’ articles, check out this piece on ‘Email-led startups‘.

If you’re new to this blog, don’t forget to subscribe to our weekly event, news and job packed Fetches in your city via http://thefetch.com.

Hello Sarina – our new Brisbane curator — July 16, 2013

Hello Sarina – our new Brisbane curator

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The unique thing about Brisbane is its sense of community. People are connected and driving forward together, it’s amazing to watch and be a part of.

We’re heating things up in Brisbane again with an amazing new curator in startup, marketing, digital and music-lover Sarina Quinlan. We’re also welcoming Eloise Skella and Kelly Newbery to our City Ambassador crew.

Here’s our introductory welcome interview with Sarina:

What things excite you about our community right now?

It’s alive! The people, the ideas, the community. It’s a supportive, fun environment and I enjoy it immensely.

Why did you want to get involved with ‘fetching’ happenings for The Fetch?

Helping a scene I have a strong affiliation with, and connecting with like minded people, is my motivation for ‘fetching’.

How did you end up where you are today?

I started a music fanzine at 17 which quickly turned into a webzine in 2000 called RockReviewer.co.uk. From there, I worked in music PR and eventually a full-time marketing position at a music venue in Ascot, UK. My move into digital was with IDG Global Solutions in 2006, running webcasts for companies including Nokia and Fujitsu-Siemens. Leading the development of online communities across Europe for HP in early 2007, was an amazing experience. It was the same time Facebook was quietly becoming the monster it is today.

A digital agency, a usability testing role, product development and marketing projects, including a role at an iPad app development platform startup, bring me to May this year. On 12 May 2013, I launched my freelance career under Marketing Digital, and my work keeps getting more exciting, I feel very lucky.

What makes you tick? What makes you ick?

Personal Tick (like a twitch? A good one): The Flatliners, Skindred, PJ Harvey, Therapy?, The Human Abstract too many artists to list. Taking my ex-racehorse Syrian out jumping and trailing, and not to forget my cat Lizard. Work tick: Working with my awesome clients and startups I have had the pleasure of meeting. Other things that make me ick… horse racing, and any other form of animal cruelty. Ick: Vegemite and Marmite. They both ick.

What events can we find you at?

Mobile Monday Brisbane, Brisbane UX group events, Brisbane Web Design group events, Silicone Beach and Brisbane SEO group, and the Lamb of God/Meshuggah gig in September.

What’s your favourite thing about your city?

It’s a cliche but I have to say the weather. When you’ve spent years with freezing toes in English offices, you never take the sun for granted.

Where can we find you in BNE?

Visiting River City Labs, at my home office, and probably shoving a voice recording machine in the direction of inspirational people at least once a week.

Connect with our new BNE fetcher via @digitalsarina, @thefetchBNE, LinkedIn and brisbane@thefetch.com.

Live in Brisbane, Australia? Sign up to our weekly event-packed email digests now!

Thanks to June’s advertisers — July 2, 2013

Thanks to June’s advertisers

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Big thanks to June’s advertisers in The Fetch weekly email digests:

We love you guys! Please check them out. 🙂

Interested in advertising on The Fetch? Check out the options here. If you’d like more details or would simply like to chat about how we can assist you, please email advertise@thefetch.com.

Interview: SF Local, Neal Gorenflo of Shareable — June 28, 2013

Interview: SF Local, Neal Gorenflo of Shareable

This week we interview Neal Gorenflo, Publisher of Shareable Magazine. Follow Neal on Twitter via @Gorenflo.

Neal Gorenflo
Neal Gorenflo

Shareable’s tagline is: “Sharing by design” – what exactly do you mean by that?

We mean sharing with the intention and rigor that comes with design. In other words, sharing done well.

I believe sharing takes more thoughtfulness than buying, but done well, yields much more satisfaction and practical value.

What were the greatest lessons you took away from moving from the corporate world to starting an online magazine?

That the power of commitment is immense. My commitment to sharing is the first time I’ve felt truly committed to anything. I had been searching for something that I could believe in my whole adult life. It was such a relief to finally find something that was meaningful to me. This commitment is my fuel and compass. It keeps me on track and powered up to do what ever it takes to reach my goals.

You’ve said that you are working towards a resilient society. Why is resilience important?

Resilience is the ability to bounce back from “disturbances” and maintain structure and function.
This is important because life is characterized by cycles, which includes high points and also big setbacks. Setbacks are a chance to rebuild and gain even more resilience.

This is true for individuals and also our civilization. And in a time of big, converging, and urgent crises, we have a chance to go for something better than what’s been before.

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Do you find a political or socio-economic typecast exists when it comes to valuing the sharing economy? Is it for everyone?

Yes, but our story about who we are and what makes us strong in the US is badly distorted. We believe our strength comes from our individualism and our market economy. This is backwards – we’re strong and resilient because of our social ties, our cooperation, and what we share. We take all that we share for granted – language, culture, nature, scientific knowledge, information in the public domain, industrial standards, streets, sidewalks, parks, public transportation, open source software, and more. The health of our market economy depends on the health of these commons. These commons are the feedstocks and building blocks of creative activity. Without them we can’t be the individuals or have markets that we imagine are good for us.

This isn’t to say that individualism and individual freedoms aren’t important. They are, but I believe our real strength comes from being individuals and in community at the same time.

The remarkable book, Made In America, which analyzes the American character from the revolution to today, makes the case that yes, Americans are individualistic, but they also know that to get what they want, they must work together. Americans have a unique drive to work together to pursue common interests, and do it in a bottom up fashion relying on our own initiative aside from government. This is evident in our large and diverse nonprofit sector, and the incredible number of professional and trade associations.

A Henry Miller quote comes to mind:

“To be cured we must rise from our graves and throw off the cerements of the dead. Nobody can do it for another – it is a private affair which is best done collectively. We must die as egos and be born again in the swarm, not separated and self-hypnotized, but individual and related.” ~The Rosy Crucifixion

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What are your favoriting sharing and collaborative consumption startups?

I use Yerdle, RelayRides, Getaround, Sidecar, Lyft, Airbnb, TrustCloud, Scoot, TaskRabbit, Hub SoMa Coworking, and more. I actually conducted a life experiment called, The Year of Living Shareably, where I tried many of these services out for the first time. My family saved $17,000 that year and we made a bunch of new friends.

I’m also interested in the free coworking movement, represented by Seats2Meet in the Netherlands, the new wave of Freecycle-type businesses like FreecyclePlus, and all the new food sharing startups like Feastly and Cookening.

What’s next for you and Shareable?

We’ve built the largest online audience about the sharing economy. We’re going to leverage this to catalyze more sharing on the ground. Stay tuned!

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About our Curator // Kate Kendall is the founder and CEO of The Fetch, a community where professionals can discover and share what’s happening in their city. Before this, Kate led product, content and digital at magazine companies, handled outreach for new startups and organised too many communities and events to mention. Follow her on Twitter at @katekendall.

Job: Web Creative Lead, The University of Melbourne — June 24, 2013

Job: Web Creative Lead, The University of Melbourne

This is a cool new opportunity based in Melbourne to work at one of Australia’s leading and most innovative universities – The University of Melbourne (it’s also our old undergrad stopping ground)!

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The team is looking for a Web Design Lead to help guide the Web Marketing team and our internal clients through the design process. You will be responsible for blending University and user goals to create high quality online experiences across a diverse range of devices.

Your work will be viewed millions of times each month so it has to look and work excellently. The Web Design Lead will also help steer content and campaign strategy, pitch new ideas and establish success metrics for projects. A multi-disciplinary role, the Web Design Lead will be responsible for designing and developing attractive, functional interfaces and interactions using a combination of professional skill, intuition and testing.

The role requires leading the design, usability and testing aspects of all future and existing web properties (key University web properties include the University homepage, Course Search and University Events Calendar. The role also requires conceptualising improvements to the overall web presence at large and working with others to make iterative improvements.

Salary: AUD$102,323 – AUD$106,459 p.a. plus 17% superannuation

Employment Type: Full-time (continuing) position
Enquiries only to: Paul Tagell Tel +61 3 8344 3874 and email ptagell@unimelb.edu.au
Close date: 14 July 2013

For position information and to apply online go to www.hr.unimelb.edu.au/careers, click on ‘Search for Jobs’ and search under the job title or job number 0031307.

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